Maintenance

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Call (724) 938-2355 IMMEDIATELY if you are having a maintenance emergency such as :

• Total loss of electrical power 
• Burst plumbing or flowing water 
• Water leaks as a result of heavy rain 
• Security problems including but not limited to broken locks, broken glass, loss of exterior lighting 
• Smell of gas (after contacting emergency maintenance, please call the gas company at 1-888-460-4332)
• Any maintenance items with the potential to cause damage, injury, or harm 
• Smell or other concern for fire
• Loss of heat 
• Sewer back-up 

Routine: A maintenance technician will respond in the order of urgency within 72 hours during regular weekday business hours. Examples may include but are not limited to: 

• Broken door handle
• Dripping faucet
• Loss of air conditioning (emergency response will be at the discretion of management) ​
• Cracked or inoperable window​

Semi-urgent: A maintenance technician will respond within 24-48 hours. Examples may include but are not limited to: 

• Loss of hot water 
• Inoperable refrigerator 
• Inoperable oven or range 
• Clogged toilet (please attempt to unclog the toilet by plunging first) 
• Clogged sink 
• Clogged tub